Personalized or Custom designed orders are non-refundable and non-returnable unless there was an error on my end. Please inspects all products upon arrival and contact me with any concerns so that I can address them promptly. All designs will be sent for approval before applying them to the item. Please look over the design carefully as no changes can be made once the design is printed.
All other items may be returned or exchanged in new and unused condition within 30 days of arrival of the product, buyer is responsible for the shipping fees unless there is an error on my part. Please notify me of any incorrect items or concerns upon arrival of shipment and I will be happy to work with you to find a solution.